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The attributes of winning companies, measured globally, boil down to the following eight lessons for success:
- Quality management - quick to adapt, tough on cost, focused on personal selling, willing to involve, caring for people.
- Quality of products, and services - make sure every is client happy, train staff to communicate expertly.
- Attract, develop and keep talented people - enhance communications and management skills, monitor profit per employee and reward staff accordingly.
- Prove to investors the proposition of a long term value investment - sell your vision of the future to every client.
- Use corporate assets wisely - notify and explain strategic actions to investors and clients; maintain transparency; keep everyone informed.
- Financial stability - sustain focus on value-add throughout the supply chain; sell on value, not price.
- Innovation - maintain a listening culture; track and assess industry and competitor trends; always open to new ideas from employees, clients and suppliers; train staff to be become expert negotiators.
- Corporate, community and environmental responsibility - be a 'good corporate citizen'; demonstrate a contribution to personal fulfillment and happiness.
To help transform your business into one of the winning companies, we can offer the customised Corporate Development Process (CDP), a powerful and effective tool (either online or paper-based, where staff do not have Internet access) that delivers a snapshot of your organisation, provides valuable benchmark information and identifies the following key actions:
- Set key performance indicators, KPIs,
- Facilitate the use of the EFQM model
- Issues to be addressed as part of the Investors in People Accreditation
- Implement an annual benchmark as part of a quality audit
- Maintain a quality certification for example ISO 9000
- Implement a continuous quality improvement programme
- Improve leadership quality
To discuss how CDP can add significant value to your business, call us today on 0118 952 6900.
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